We architected fast, automated rental payments.
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Join the market leading end-to-end property management platform.
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In property management, every minute spent reconciling accounts or fixing trust-account errors is a minute lost to what really matters, your clients. For most agencies, that’s an accepted reality. But not for LJ Hooker Devonport, because with the Managed App, it was a problem worth solving.
When Melissa Burtt and her business partner opened their doors six years ago, they made one bold decision: no manual money handling which meant no trust account.
“We didn’t have a portfolio to transfer,” Melissa recalls. “We were lucky, we started clean, with Managed app.”
That choice shaped the business from day one. With everything running through Managed app, the team built a streamlined operation where every process, from rent collection to owner payments runs automatically. Six years later, they’ve grown from zero to more than 200 properties without the usual chaos that comes with scaling.
The results are visible everywhere. Rent moves straight from tenants to owners in seconds. Tasks and reminders surface automatically, giving the team full clarity without the need for manual tracking. “At no point should we be touching money that’s not ours,” says Melissa. “It’s not 1983 anymore, the process should be clean and straightforward. And it is now.”
That simplicity has given the team something rare in property management: breathing room. When a staff member needed time off to support her family, everything kept running smoothly in her absence, no backlog, no panic. It’s a reflection of how Managed’s automations keeps the business operating, even when life happens.
For LJ Hooker Devonport, Managed App isn’t just software, it’s how they run their business. It delivers transparency, trust, and time, the three things that matter most when growing a modern property management business. And as Melissa puts it best, it’s not just about keeping up with change, but leading it.
Ready to see what life looks like without a trust account?
